3. How often do I need to come? This is decided between you and your therapist and each individual treatment plan will be different. Remember our focus is on each one of you and we hate giving a blanket response.
4. What will I wear, and will I be naked? Yes, believe it or not, this is a very common and great question to ask. Privacy is top priority at our wellness centre and we want you to feel comfortable. This will be addressed with your therapist/practitioner and you can always undress to the level of your comfort. It really depends on the body part being treated and we do follow our College guidelines with keeping you covered and properly draped at ALL times. If you are coming for physiotherapy, exercise & lifestyle coaching you may wish to bring a pair of shorts and a tank top/sports bra.
5. How do I know if I need physiotherapy or massage? Good question… sometimes we can’t advise over the phone either. It depends on the condition and the end result you wish to achieve. If we have any doubt, we put you on hold and ask one of our trained therapists to help guide you in the right direction. Or we offer a FREE 15 min physiotherapy session where one of our PT’s can best determine your course of action.
6. What’s the difference between Acupuncture performed by your physiotherapists and your Traditional Chinese Medicine Practitioner? Our physiotherapists focus on treating a muscle or nerve problem and usually involves treating the local area. This is an alternative technique to using massage or trigger point therapy. This works great with muscular/nerve conditions in conjunctions with other modalities. Whereas Traditional Chinese Medicine Practitioners (TCMP) have a separate 4-year degree and utilises the Chinese medicine approach with reference to balancing someone’s Yin/Yang, Chi or energy. This is treating our client’s chief concerns, emotional state and overall body.
7. OMG… I just pulled my back and it hurts REALLY REALLY bad… best advice we can give you is to call our office. One of our trained team members can best assist you with your specific condition. This is not a cookie-cutter situation we can give a straight answer. Every person’s body is different and so should be the best advice.
8. I’ve been in a motor vehicle accident or work-related accident, what do I do? Again… call us once you’ve received all this required information.
A). Motor Vehicle Accident
-
- Name and address of your auto insurance
- Adjusters name, phone & fax #, email is great too
- Claim & policy numbers
- Date of accident
- Extended Healthcare Coverage name, policy and ID # (it is law that your work benefits be exhausted prior to billing your auto insurers)
B). WSIB
-
- Claim # and letter of approval
- Adjudicators name and number
- Date of injury
9. What is a lifestyle coach and what do they do?
A lifestyle or holistic lifestyle coach helps people who are struggling with their health. Lifestyle factors such as nutrition, proper hydration, mindset (thoughts/emotions), rest, breathing technique and exercise (the six foundation principles of health) are addressed to help people achieve their dreams.
10. What is an exercise coach and what do they do? How is that different from a personal trainer?
The C.H.E.K Institute takes a personal trainer to a higher level of understanding of the functions and dysfunctions of the human mind-body through assessment of factors including lifestyle, posture and movement. A C.H.E.K trained Exercise Coach or Practitioner possesses expert knowledge of both how the body moves and responds when it is in or out of balance. They are thought to be among the best-qualified personal trainers in the world, having undergone training far beyond the highest recognized international standards for personal trainers. So, they understand exactly what lifestyle and nutritional changes, stretches, exercise programs and other therapies are required to bring the mind-body back into balance. This is essential for achieving overall mind-body wellness, long-lasting results and a sense of purpose for life.